The nature of the tourist sites may vary from season to another in theSultanate of Oman due to the variation in rainfall rates. Therefore, thepictures on the website may not reflect the reality during the upcoming visitperiod.

All pictures on the site related to the Governorate of Dhofar cross theperiod of the summer monsoon, or as it is called locally, the Khareef season,and the nature of the sites may differ in other periods.

Please refer to the ‘Attraction Site Section’, for more details aboutthe tourist sites that will be visited during your trip.

Please check our optional services upon request through the additionalservices outlet, including, a guide speaking other languages, upgrade toanother vehicle, meals from a local or traditional restaurant with a localhost, transportation, and farewell from another area.

For some excursions which might include specific risk, guest shall beinformed and may ask to sign on the waiver form by the beginning of the tour.

Refundable7 days before package start (3% will be able as service charge)

Partialrefundable cancelling between 2 - 7 days from the package start (50% of thetotal will be refunded only)

Non-refundableif cancelling 2 days from the package start or in case of no-show.

Pleaserefer to the Web Use Policy for more information about cancelation and refundpolicy

Formore information and inquiries, please write to us at customerservice@hekaya.co

 Guestkindly asked to provide full details of his/her travel flight including (dateand time of arrival and departure, arrival and departure destinations, travelairline operator, arrival, and departure flight numbers). The guest is alsoasked to notify as soon as possible if any change occurred at his/her flightdetails.

Guide/driver will be waiting not more than 2 hours at the airport forthe meeting and great service. The guest is kindly asked to notify our team incase of any change occurs at the arrival time or in case arrival will be delaymore than 2 hours.

All booking needs to be done at least 1 days prior to arrival to the enddestination. Guest is kindly asked to notify our team in case welling to dourgent reservation.

All timing and periods specified at the tour itinerary and tour detailsmight be a little change or vary upon the traffic jam or number of crowdspresent in the tourist sites specified in the program.

Infants up to less than 2 years old will be free of charge. Childrenfrom 2 year to less than 12 years old will be with extra charge upon eachpackage.

All Tourism Terms are applied (Read More)

For more information about the aforementioned, please contact us byemail to customerservice@hekaya.co